- RCD clearly understands the value of
customer service.
- The firm has built its solid foundation on the relationships that
have developed because of its strong commitment to customer satisfaction. At RCD you will
find the strength of the company is found in the quality of the people who represent it.
You can be assured of a high level of service that will exceed your expectations.
The firm has placed its emphasis on assembling a group of qualified
managers, supervisors and cleaning specialist who, excel in the prompt and accurate
transmission of information, and is your link to an immediate contact. Training for
manager, supervisors and our cleaning specialist is continual and frequent, to assure you
receive an immediate response to any concerns, emergencies or additional services that you
may require. After office hours, manager personnel, field supervisory and crew chiefs of
our cleaning specialists are available via mobile phone, pager and radio. |
Keep your promise
- Tell the truth
- Be fair
- Respect people
Communication
At RCD, we strive to build and keep strong
relationships.A communication logbook is placed in a central location at your building, to
note even the smallest issue that is of concern to you. Also, you will receive a phone
number with a direct line to the President of the company. We guarantee that all your
requests and problems will be addressed immediately and resolved swiftly. |
WE AIM TO MAKE YOU OUR
CLIENT FOR YEARS TO
COME,
THEREFORE, CUSTOMER
FEEDBACK IS EXTREMELY
IMPORTANT. |
